FAQ
How do I proceed through the check out process?
Shipping Information
Most orders are shipped within 24 hours from the order date. Orders placed on the weekend and select holidays are processed on the next business day. We ship US orders via USPS Carrier, flat rate is $12.90. Standard US delivery usually arrives within 2 – 6 business days from the shipped date, excluding holidays. We ship international orders with DHL express and UPS carrier, flat rate is $12.90. Parcels arrive within 1-7 days from the shipping date, excluding holidays. Customers are responsible for any custom duties and fee that may occur.
What methods of payment do you accept?
We accept PayPal and credit cards (Visa, Mastercard, Maestro).
How do I cancel an order or return an item?
Returns by mail?
How do I apply a promotional code to my order?
At the bottom of the first checkout page there will be a section labeled “Promotion Code.” Enter your code there, and you will see the change this made to your order reflected on the next page.